Shipping Policy

At PH Natural, we aim to deliver your orders safely and on time. Please read our shipping policy carefully to understand how deliveries are handled.

🚚 Shipping Locations

  • We currently ship only within India

  • International shipping is not available

⏱️ Order Processing Time

  • Orders are processed within 1–2 working days after confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

📦 Delivery Time

  • Estimated delivery time is 3–7 working days

  • Delivery timelines may vary depending on:

    • Location

    • Courier partner

    • Weather or logistical conditions

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Any additional charges will be communicated before order confirmation

🏠 Delivery Address

Customers are requested to provide a complete and accurate delivery address including:

  • House number

  • Street / Area

  • Correct PIN code

  • Active contact number

PH Natural is not responsible for delays or non-delivery caused due to incorrect or incomplete address details.

📦 Failed or Delayed Delivery

Delivery may be delayed or unsuccessful due to:

  • Customer unavailability at the delivery address

  • Incorrect contact details

  • Courier-related issues beyond our control

In such cases, re-delivery may be attempted as per courier partner policy.

🔁 Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • A wrong product

Please contact us within 24 hours of delivery with:

  • Clear photos of the product

  • Outer packaging

  • Order ID

After verification, a replacement may be arranged. No refunds will be provided.

📞 Customer Support

For shipping or order-related queries, contact us at:

Phone: 92532-22738

(Please keep your Order ID ready for faster assistance)

⚠️ Important Note

Once the order is dispatched:

  • Tracking details will be shared (if applicable)

  • PH Natural is not responsible for delays caused by courier partners or unforeseen circumstances

✅ Acceptance of Policy

By placing an order on our website, you agree to this Shipping Policy.

Licensed by the Directorate of AYUSH, Haryana

At PH Natural, we are committed to delivering high-quality Ayurvedic products manufactured in accordance with applicable regulatory requirements. To ensure transparency and customer confidence, we proudly display our official licenses and certifications below.

Weight Gain

Weight Gain

Issued by: State Licensing Authority (ASU), Directorate of Ayush, Haryana
Weight Loss

Weight Loss

Issued by: State Licensing Authority (ASU), Directorate of Ayush, Haryana
Licensed Manufacturing
Quality Assured
Safe & Secure
Customer Trusted

Our products are manufactured under valid regulatory licenses and follow established quality standards. We believe in complete transparency and are committed to providing authentic Ayurvedic wellness products.

The certificates displayed on this page are provided for transparency and informational purposes. They represent licenses and certifications issued by the relevant authorities and should not be interpreted as medical claims or government endorsement beyond the scope of the issued licenses.